Inbox Not Syncing
sharmaRanju
Last Update 21 days ago
The Unified Inbox automatically syncs your LinkedIn conversations so you can manage messages without leaving DoReach. If new conversations aren't appearing, there are a few things you should check.
The most common reason for inbox issues is an expired LinkedIn session.
Go to Accounts and confirm the account status is Active. If the account is marked as Invalid or Expired, reconnect it to restore syncing.
New messages don't always appear instantly. It may take a few minutes for new LinkedIn conversations to sync into your inbox, especially after reconnecting an account.
Conversations that begin directly on LinkedIn will also appear in the Unified Inbox once they're synced. If a conversation doesn't appear immediately, give it a few minutes before checking again.
If your account is active and messages still aren't syncing, reconnect the account first. If the problem continues, contact support with the affected LinkedIn account and describe the issue.
The most common reason for inbox issues is an expired LinkedIn session.
Go to Accounts and confirm the account status is Active. If the account is marked as Invalid or Expired, reconnect it to restore syncing.
New messages don't always appear instantly. It may take a few minutes for new LinkedIn conversations to sync into your inbox, especially after reconnecting an account.
Conversations that begin directly on LinkedIn will also appear in the Unified Inbox once they're synced. If a conversation doesn't appear immediately, give it a few minutes before checking again.
If your account is active and messages still aren't syncing, reconnect the account first. If the problem continues, contact support with the affected LinkedIn account and describe the issue.